highToday at 14:24Help desk
Export timeout escalated
Customer reported failed exports on two enterprise workspaces.
Impact
Renewal risk if unresolved before the Friday stakeholder call.
Ticket
SUP-4821
Workspace
Northstar EU
SLA
4h remaining
Customer timeline
Northstar Labs
Payments platform account owned by Maya Chen. Champion: Priya Shah.
Health
82
ARR
GBP 148k
Scale
Renewal
Sep 18
Expansion likely
Signals
1 risk
2 positive
positiveToday at 11:10Product analytics
Forecast report adoption jumped
Weekly forecast report opened 42 times by nine finance managers.
mediumToday at 09:18CRM
Procurement opened renewal quote
Annual quote was viewed twice and security addendum was downloaded.
positiveYesterday at 16:46Lifecycle campaign
Champion clicked release note
The analytics release note was opened from the monthly product digest.